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Austrian Airlines is European Champion

Austrian Airlines is once again the European champion when it comes to the quality of its service. This year the airline was given a top ranking again at the renowned Skytrax World Airline Awards 2016. The Austrian Airlines team clinched the title of “Best Airline Staff Service in Europe“ for the third time in row. The award applies both to the board crew as well as ground personnel.

The World Airline Awards are a global measure of outstanding performance in the airline industry. Rather than being decided upon by a jury, the awards are based on the results of the world’s largest customer survey in the airline industry, which is carried out by public opinion researcher Skytrax every year. More than 18 million users and passengers took part in the world’s largest passenger survey to decide the winners.