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Robot “Josie Pepper” helps passengers

With Josie Pepper, the two companies are breaking new ground. It is the first-ever test of a humanoid robot with artificial intelligence at a German airport. The cute, 120 cm tall robot will be answering questions from passengers in English, whether it is directions to the gate, a restaurant or shop. Josie Pepper’s "brain" contains a high-performance processor with a WLAN internet access. This creates a connection to a cloud service where speech is processed, interpreted and linked to airport data. With its ability to learn, it answers each question individually. Just like a real brain, the system gets steadily better and provides more and more precise information and replies. The test phase will show if customers accept Josie, who will greet them in Terminal 2.

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