Austrian Airlines was named the European champion in 2017 for its service for the fourth year in a row. The national airline once again achieved a top ranking in the renowned SKYTRAX World Airline Awards 2017 bestowed upon the winners in Paris on 20 June 2017. The Austrian Airlines team won the title “Best Airline Staff Service in Europe”, which applies to both its flight crew as well as its staff on the ground.
Austrian Airlines CCO Andreas Otto personally accepted the award in Paris on behalf of the airline and thanked the customers for their appreciation and the employees of the airline for their commitment and customer orientation.
The World Airline Awards are considered to be a global measure of outstanding performance in the airline industry. Rather than being decided upon by a jury, the awards are based on the results of the world’s largest customer survey in the airline industry, which is carried out by the public opinion researcher Skytrax every year. The detailed results of the World Airlines Awards can be found at www.worldairlineawards.com.