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A dedicated Air Canada Concierge at your service

Air Canada’s more than 250 carefully selected concierge agents offers premium personalized and dedicated service in 43 airports around the world. Concierge agents are easily recognizable: just look for their distinctive black uniform and concierge name tags.

You’ll find Air Canada’s concierges conveniently stationed around:

  • priority check-in and International Business Class check-in areas
  • transfer desks
  • departure and arrival gates
  • Maple Leaf Lounges and Business Class lounges

Who is eligible for Air Canada’s concierge service?

Our Business Class guests can enjoy concierge service on the day of departure within the airport environment.

As an Air Canada Altitude Super Elite 100K member, we’ll provide you with a 24-hour hotline available 7 days a week to connect instantly with an Air Canada concierge agent. 

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