In order to adapt your travel plans flexibly at any time, all Austrian Airlines, Lufthansa, SWISS, Air Dolomiti and Brussels Airlines tickets issued between 25 August and 31 December 2020 can be rebooked as often as necessary and without a change fee.* For additional flexibility, the origin and destination of the journey can also be changed.** Please note, however, that a fare surcharge may be required if, for example, the original booking class is no longer available when rebooking to a different date or destination.
For existing bookings (tickets issued before 25 August), the previously published goodwill policies continue to apply. These allow a one-time rebooking without a change fee as well as a change of origin and destination when rebooking/reissuing tickets for flights which have not been cancelled.
We hope that by making the fare conditions more flexible, we can give you and your travelers the peace of mind to plan your upcoming trips even in these times.
* With the exception of bookings with point of commencement in Japan
** Exception: German domestic tickets may not be changed into international tickets and vice-versa