The demand for international air traffic has decreased significantly in recent weeks. Forecasting which flights will be needed and which will not, is extremely challenging at the moment. Airlines are finding it very difficult to offer a stable flight schedule. In this exceptional situation, it may be that previously published flights are cancelled again. This is not only for economic reasons but also for environmental reasons.
Austrian Airlines, Lufthansa, SWISS and Brussels Airlines are therefore reducing their flight offer for the 2020/2021 winter timetable (25 October 2020 to 27 March 2021).
Cancellation of flights, rebooking possibilities and necessary reconfirmations
With the publication of the winter timetable, all necessary flight cancellations will also be executed. Customers affected by flight cancellations will be rebooked automatically as far as possible. Alternatively, passengers wishing to change their routing can make a rebooking free of charge as part of the goodwill rules or in accordance with the Fare Conditions.
As part of the timetable adjustment, Austrian Airlines, Lufthansa, SWISS and Brussels Airlines will ask all passengers whose bookings are affected by a flight cancellation to confirm that they wish to use the new and/or remaining flights as booked. For this purpose, affected passengers will either be contacted by their travel agent or will receive an automated e-mail.
With the adjustment of the 2020/2021 winter timetable and the reduced deployment of aircraft, Lufthansa Group airlines are also fulfilling their economic and environmental responsibility. This should also ensure that new bookings are based on the adjusted and reduced flight schedule, making future cancellations less likely.